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Coronavirus 2019-n-CoV Advice to preventing spread of infection

There are general principles you can follow to help prevent the spread of respiratory viruses, including:

  •      wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water are not available. This is particularly important after taking public transport
  •      avoid touching your eyes, nose, and mouth with unwashed hands
  •      avoid close contact with people who are sick
  •      if you feel unwell, stay at home, do not attend work or school
  •      cover your cough or sneeze with a tissue, then throw the tissue in a bin. See Catch it, Bin it, Kill it
  •      clean and disinfect frequently touched objects and surfaces in the home and work environment
  •      if you are worried about your symptoms, please call NHS 111. Do not go directly to your GP or another healthcare environment

see the Public Health England Blog

There is currently no vaccine to prevent 2019-nCoV acute respiratory disease. The best way to prevent infection is to avoid being exposed to the virus.

Actions on return from China

If you have returned from anywhere in Hubei province, including Wuhan, in the last 14 days:

  •         stay indoors and avoid contact with other people as you would with other flu viruses. You can find more information about how to do this
  •         call NHS 111 to inform them of your recent travel to the area

If you have lived with or had close contact (within 2 metres for 15 minutes of more) with a confirmed case of 2019-nCoV, you should contact NHS 111 for further advice.

If you have returned from China and you are not unwell at the moment, you do not need to be in hospital. It is better for you to stay in familiar surroundings if you can. If you do become unwell, call NHS 111 immediately in order for you to be assessed by an appropriate specialist in hospital, as quickly as possible.

Your family do not need to take any precautions or make any changes to their own activities.

It is not necessary to wear a face mask.

Coronavirus 2019-nCoV Symptoms and what to do

You should look for any of the following symptoms in the 14 days after the day you return from China:

  •         cough
  •         difficulty in breathing
  •         fever (a temperature of 38 degrees C or higher)

If you have any of these symptoms, you should:

  •         if it is an emergency, call 999 and explain to them that you have returned from China in the last 14 days
  •         if you are unwell, but it is not an emergency, call NHS 111 and explain to them that you have returned from China in the last 14 days

Whilst you await further advice from NHS 111:

  •         avoid contact with others
  •         stay at home, do not attend work or school
  •         do not travel while sick
  •         cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. Throw tissues in the bin
  •         wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitiser if soap and water are not available

FLU Vaccinations 

There are still lots of eligible patients who were invited for a flu jab who have not yet booked in. It's not too late,  the flu season runs until March 2020.  Speak to a receptionist to get booked in. 

We now have more Fluenz Tetra available for eligible 2-3 year-old children.  If you received an invitation letter from us and haven't yet had your child immunised please book an appointment at reception.  It's a simple nasal spray, no injections involved for the children!

Could you get an appointment?? 

Last week Sunnyside had 39 missed appointments.  

With each clinical appointment costing the NHS an average of £30 that's £1170 of NHS money wasted but more importantly 39 extra patients could've been offered appointments last week.     

20 GP/Minor Illness Appointments

19 Nurse Team Appointments

Please be sure to cancel any appointments you can't attend so they can be offered to others and reduce waiting times.


We are interested in identifying carers, especially those people who may be caring without help or support. We know that carers are often “hidden” looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a carer.

Caring for someone is an important and valuable role in the community, which is often a 24-hour job that can be very demanding and isolating for the carer. Carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much.

As a Carer, you are also entitled to have your needs assessed by Adult Care Services. A Carer’s Assessment is a chance to talk about your needs as a carer and the possible ways help could be given. It also look at the needs of the person you care for. There is no charge for an assessment.  You can complete an assessment form  by following this link:

If you are a carer, please ask at Reception for a CARERS IDENTIFICATION 

which you can complete to let us know about your caring responsibilities


Carers Line
0808 8087777

Princess Royal Trust for Carers 020 74807788

Penzance Carer’s Group
01736 366699

Respite Providers
01208 77900

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